Qualified And Certified Assistance
for hardware and software systems
Mtk s.r.l. Mtk s.r.l. offers all its customers a specialized IT technical assistance service for computers, networks, wireless and servers. We solve any IT problem such as viruses, problems on the LAN network, wireless solutions, data recovery, hard disk formatting, operating system problems, installation and configuration of software.
Only for our customers, we offer and guarantee online assistance through our remote assistance software, thus allowing our technicians to operate on your PCs to solve any problems.
before, during and after the purchase of a product or service
Customer service is the provision of services to customers before, during and after the purchase of a product or service.
In the overall organization of the sales process, customer service plays an important role in an organization's ability to generate revenues and profits. From this perspective, customer service should be part of an overall approach to systematic process improvement, as a positive customer service experience can improve the impact of the entire organization.