VoIP Switchboards

Why choose the VOIP service

• Application environment easy to manage, scalable and open to all communication channels
  
• Integrated fax server to receive faxes anywhere, including via email
  
• Telephone answering machine for each extension, with sending of messages via e-mail
  
• Use smartphones as if they were cordless
  
• Integration with ERP and CRM management software
  
• Centralized phone book

• Easy customization of timetables, music on hold, welcome messages etc.
  
• Solution open to traditional multi-brand phones, cordless phones, IP phones
  
• Ideal solution for teleworking, because it allows you to transfer your workstation to any place with an Internet connection
  
• Company chat, for simple and fast communications
  
• Integration of the switchboard with Skype
  
• Integration with video intercom and door opener

• Management of the automatic operator post (switchboard operator) with routing of calls to the various offices/departments/sites
  
• Ability to record phone calls with just one click
  
• Call forwarding to external line – Similar to the previous service but automatic, as it does not require any operator intervention
  
• Internal/External Conference – Allows two or more extensions to communicate with an external line, or vice versa
  
• Least Cost Routing – Lets you route outgoing calls to operators and lines at the cheapest rates
  
• Speed numbers – At least 1000 frequently consulted numbers can be stored
  
• Day/Night Service – A flexible service to distribute calls differently and to change authorisations; it can be managed by a timer and supports the sending of voice messages to automatically report holidays, vacations, etc.
  
• Documentation of telephone costs – Using a PC and special software interfaced with the switchboard, it is possible to provide a very detailed analysis of the costs per line, branch, cost centre, etc.